Cancellation and Refund Policy

Cancellation Policy

Customer can cancel the booking with 1WAYCAB any time before the schedule date and time of your pick-up by logging in online into your 1WAYCAB account by using registered credentials or by calling 1WAYCAB help desk on our 24X7 Customer Care helpline number + 91 8000 33 1111

  • The cancellation charge may be applicable as per below conditions:

  • • If cancellation is done more than 3 hours prior to the pick-up time: No Cancellation Charges will be levied.
    • If cancellation is done within 3 hours to the pick-up time: A Cancellation fee of 20% of the total booking amount as cancellation charges shall be applicable

Refund Policy

As per the cancellation policy, the refund will be processed. It may take 5 to 6 business working days and bank to bank transaction days for the refund to reflect into your account.